Val Soroka 2017

Guest Blogger – How Understanding the Brain in Conflict Can Help Hotline Staff Better Serve Clients

By Ellie Lanier, Managing Attorney, Mediation Practicum, University of Georgia School of Law In October 2015, David Godfrey and I did a presentation at the National Aging and Law Conference on Neuroscience and Communication Skills for Working with Older Adults and I was asked to expand on the topic for this issue of the Legal Hotline Connection. Let’s Read More…

Val Soroka 2017

Making Time for Team

By Mary Haberland, Managing Attorney, Florida Senior Legal Helpline, and CERA Project Specialist One of the biggest challenges I’ve faced managing the Florida Senior Legal Helpline is creating a team from attorneys who work from their homes.  In the beginning only one of our three team attorneys worked off-site, and she was a former colleague who returned Read More…

Val Soroka 2017

Webinar: Recognizing and Remedying Elder Financial Abuse in Medicaid Denials

By Michael Walters, Legal Hotline Managing Attorney, Pro Seniors, Inc., and CERA Project Specialist Financial exploitation problems are some of the most vexing issues facing senior legal hotlines. Worse, how to help a senior who has been victimized twice?  First, the senior was financially exploited. Now, the senior is in a nursing home and needs Read More…

Val Soroka 2017

Wheaton v. McCarthy: A Hotline Success Story

By Michael Walters, Legal Hotline Managing Attorney, Pro Seniors, Inc. and Project Specialist, CERA On September 1, 2015, the Federal Sixth Circuit Court of Appeals issued a decision in Wheaton v. McCarthy, 800 F.3d 282 (6th Cir. 2015).  The Wheaton Court held, in a case of first impression for the Federal courts, that in determining eligibility Read More…

Val Soroka 2017

LEAN Thinking at the Legal Hotline

By Keith Morris, President, Elder Law of Michigan, and Director, Center for Elder Rights Advocacy A good non-profit manager must utilize all of the tools available to maximize the effect and efficiency of his or her program.  We have already adopted many of the financial management practices of “for-profit” businesses.  It is a necessity to Read More…

Val Soroka 2017

Guest Blogger – There’s No Place Like Home, If You Can Prove Title

by Ellen Cheek, Staff Attorney, Florida Senior Legal Helpline In low-income communities throughout the country, generations of families live in houses and mobile homes to which they may be legally entitled, but for which they lack proper record title. Title-challenged residents commonly include heirs who cannot afford to probate the property after the record owner’s death, Read More…

Val Soroka 2017

CERA focuses on innovation with the Senior Legal Helpline Technical Assistance Project

By Christopher Jackson, Communications Coordinator, Elder Law of Michigan, and Project Administrator, Center for Elder Rights Advocacy The Senior Legal Helpline Technical Assistance Project, as part of the National Legal Resource Center, is a project of the Center for Elder Rights Advocacy (CERA), a program of Elder Law of Michigan (ELM).  The goal of this Read More…

Val Soroka 2017

Senior Hotlines Detailed Outcome Study

By Michael Walters, Legal Hotline Managing Attorney, Pro Seniors, Inc. and Project Specialist, CERA Recently, the Center for Elder Rights Advocacy began a national study on measuring more detailed outcomes on a legal hotline. Currently, Elder Law of Michigan, the Florida Senior Legal Helpline, and the Pro Seniors’ Legal Hotline in Ohio are participating in Read More…

Val Soroka 2017

Florida Senior Legal Hotline case benefits 33,000 SNAP recipients!

By Mary Haberland, Managing Attorney, Florida Senior Legal Helpline, and Project Specialist, CERA To appreciate the potential efficiency and power of a statewide senior legal hotline which is well-integrated with the state’s III-B legal services providers’ network, we can look at a food stamp (SNAP) case that started with the Florida Senior Legal Helpline (FSLH), and ended Read More…

Val Soroka 2017

Senior Hotlines Detailed Outcome Study Begins

By Michael Walters, Legal Hotline Managing Attorney, Pro Seniors, Inc. and Project Specialist, CERA Recently, the Center for Elder Rights Advocacy began a national study on measuring more detailed outcomes on a legal hotline. Currently, Elder Law of Michigan, the Florida Senior Legal Helpline, and the Pro Seniors’ Legal Hotline in Ohio are participating in Read More…