Val Soroka 2017

Running a Hotline is More than Answering the Phone: Does it Cost Too Much to Use Free Help?

By Keith Morris, President, Elder Law of Michigan, and Director, Center for Elder Rights Advocacy For the final session of the Preconference, I had the pleasure of working with Leslie Wallin, Supervising Attorney, CARPLS Legal Aid, to lead the discussion on how legal hotlines use law students and volunteers to help meet the demand for Read More…

Val Soroka 2017

Running a Hotline is More than Answering the Phone: Handling a Hotline Call

By Michael Walters, Legal Hotline Managing Attorney, Pro Seniors, Inc and CERA Project Specialist The preconference at the Equal Justice Conference in Chicago included a full day of programming devoted to legal hotlines. Running a Hotline is More than Answering the Phone: A Collaborative Workshop was well attended by hotline managers and advocates throughout the United Read More…

Val Soroka 2017

Running a Hotline is More than Answering the Phone: Hotline Staffing Models

By Mary Haberland, Managing Attorney, Florida Senior Legal Helpline, and CERA Project Specialist Margery Klausner and I facilitated an afternoon session of Running a Hotline is More than Answering the Phone: A Collaborative Workshop on hotline staffing models, “The Whole is Greater Than the Sum of its Parts.” Margery is the director of the Counsel & Advocacy Law Read More…

Val Soroka 2017

Webinar: Let’s Get Grandpa’s House Back!

On January 21st, the National Consumer Law Center hosted a webinar about legal remedies to financial exploitation of property entitled Let’s Get Grandpa’s House Back! Presenters included: David Godfrey, Senior Attorney at the ABA Commission on Law & Aging; Lori Stiegel, Senior Attorney at the ABA Commission on Law & Aging; and, Denis Culley, Staff Attorney at Maine’s Read More…

Val Soroka 2017

Running a Hotline is More than Answering the Phone: A Collaborative Workshop

By Christopher Jackson, Communications Coordinator, Elder Law of Michigan, and Project Administrator, Center for Elder Rights Advocacy The Equal Justice Conference is quickly approaching! Hosted at the Palmer House Hilton in Chicago, pre-conference day is May 11th followed by the conference on May 12-14. The Equal Justice Conference joins all components of the civil legal aid community to discuss and Read More…

Val Soroka 2017

Guest Blogger – How Understanding the Brain in Conflict Can Help Hotline Staff Better Serve Clients

By Ellie Lanier, Managing Attorney, Mediation Practicum, University of Georgia School of Law In October 2015, David Godfrey and I did a presentation at the National Aging and Law Conference on Neuroscience and Communication Skills for Working with Older Adults and I was asked to expand on the topic for this issue of the Legal Hotline Connection. Let’s Read More…

Val Soroka 2017

CERA Presents at NALC

By Christopher Jackson, Communications Coordinator, Elder Law of Michigan, and Project Administrator, Center for Elder Rights Advocacy The National Aging and Law Conference 2015 (NALC) was held October 29-30, 2015 at the Hilton Arlington in Arlington, VA. NALC brought together substantive law, policy, legal service development and legal service delivery practitioners from across the country Read More…

5 Pieces of Software to Make Your Life Easier

By Keith Morris, President, Elder Law of Michigan, and Director, Center for Elder Rights Advocacy For those of you that know me, you know how much I love technology. I also love to find and try new programs and services. Here are just a few of the ones that I have tried recently that I Read More…

Val Soroka 2017

National Aging and Law Conference, Oct. 29-30

On October 29-30, 2015, the Commission on Law and Aging and the Center for Professional Development will sponsor the National Aging and Law Conference in the Washington, DC, area. CERA is proud to be a co-sponsor of the event. The theme of the 2015 National Aging and Law Conference is: Celebrating Anniversaries with Action 2015 Read More…

Val Soroka 2017

Things I Learned at My First Equal Justice Conference

By Michael Walters, Legal Hotline Managing Attorney, Pro Seniors, Inc. and Project Specialist, CERA As part of the CERA team, I was able to attend the Equal Justice Conference for the first time. At the conference, I was able to participate in presentations and attend many other panels. Below are some of the many things Read More…