Val Soroka 2017

Running a Hotline is More than Answering the Phone: You’re Done with the Call, Now What?

By Christopher Jackson, Communications Coordinator, Elder Law of Michigan, and Project Administrator, Center for Elder Rights Advocacy During the second session of the Preconference, I had the wonderful opportunity to work with Cat McConnell, West Virginia Senior Legal Hotline, to discuss with attendees what should be done after completing a hotline call. There are many data Read More…

Val Soroka 2017

Running a Hotline is More than Answering the Phone: Does it Cost Too Much to Use Free Help?

By Keith Morris, President, Elder Law of Michigan, and Director, Center for Elder Rights Advocacy For the final session of the Preconference, I had the pleasure of working with Leslie Wallin, Supervising Attorney, CARPLS Legal Aid, to lead the discussion on how legal hotlines use law students and volunteers to help meet the demand for Read More…

Val Soroka 2017

Running a Hotline is More than Answering the Phone: Handling a Hotline Call

By Michael Walters, Legal Hotline Managing Attorney, Pro Seniors, Inc and CERA Project Specialist The preconference at the Equal Justice Conference in Chicago included a full day of programming devoted to legal hotlines. Running a Hotline is More than Answering the Phone: A Collaborative Workshop was well attended by hotline managers and advocates throughout the United Read More…

Val Soroka 2017

Running a Hotline is More than Answering the Phone: Hotline Staffing Models

By Mary Haberland, Managing Attorney, Florida Senior Legal Helpline, and CERA Project Specialist Margery Klausner and I facilitated an afternoon session of Running a Hotline is More than Answering the Phone: A Collaborative Workshop on hotline staffing models, “The Whole is Greater Than the Sum of its Parts.” Margery is the director of the Counsel & Advocacy Law Read More…

Val Soroka 2017

Model Approaches to Statewide Legal Assistance Systems RFP Coming Soon

The Model Approaches to Statewide Legal Assistance Systems (Model Approaches) grants help states develop and implement effective approaches for integrating low cost legal mechanisms into statewide legal/aging service delivery networks in order to enhance overall service delivery capacity. Legal assistance provided through well-integrated and cost-effective delivery systems directly enables older adults to remain independent, healthy, Read More…

Val Soroka 2017

Ethical Challenges of Using Law Student Interns/Externs to Expand Services to Low-Income Older Adults

Bifocal, the ABA Commission on Law and Aging’s bi-monthly journal, recently published an article by Ellie Lanier, Managing Attorney, UGA School of Law; Keith Morris, President, Elder Law of Michigan, and Director, Center for Elder Rights Advocacy; and Alaina Anderson, Attorney-Advisor, U.S. Department of Transportation, Pipeline & Hazardous Materials Safety Administration, Office of Chief Counsel. The article highlights the Read More…

Val Soroka 2017

Webinar: Let’s Get Grandpa’s House Back!

On January 21st, the National Consumer Law Center hosted a webinar about legal remedies to financial exploitation of property entitled Let’s Get Grandpa’s House Back! Presenters included: David Godfrey, Senior Attorney at the ABA Commission on Law & Aging; Lori Stiegel, Senior Attorney at the ABA Commission on Law & Aging; and, Denis Culley, Staff Attorney at Maine’s Read More…

Val Soroka 2017

Running a Hotline is More than Answering the Phone: A Collaborative Workshop

By Christopher Jackson, Communications Coordinator, Elder Law of Michigan, and Project Administrator, Center for Elder Rights Advocacy The Equal Justice Conference is quickly approaching! Hosted at the Palmer House Hilton in Chicago, pre-conference day is May 11th followed by the conference on May 12-14. The Equal Justice Conference joins all components of the civil legal aid community to discuss and Read More…

Val Soroka 2017

Update: Capturing Elder Abuse Data

By Michael Walters, Legal Hotline Managing Attorney, Pro Seniors, Inc and CERA Project Specialist In the December 2014 Legal Hotline Connection, I highlighted efforts to capture and report elder abuse cases. Since the article appeared, capturing and reporting data related to abuse and exploitation of seniors have become increasing important for senior hotlines.  Senior hotlines have, since Read More…

Val Soroka 2017

Guest Blogger – How Understanding the Brain in Conflict Can Help Hotline Staff Better Serve Clients

By Ellie Lanier, Managing Attorney, Mediation Practicum, University of Georgia School of Law In October 2015, David Godfrey and I did a presentation at the National Aging and Law Conference on Neuroscience and Communication Skills for Working with Older Adults and I was asked to expand on the topic for this issue of the Legal Hotline Connection. Let’s Read More…