Category: Evaluating Hotline Services

Northwest Justice Project Online Intake Survey Form​

Northwestern Legal Services – Phone Advice Follow-Up Questionnaire

Northwestern Legal Services – Client Satisfaction Questionnaire

Ensuring Quality Staff

Program Evaluation

Legal Hotline Evaluation Criteria

Legal Hotlines Self-Evaluation Measures Project Report 2003

LARC Client Survey Results

DC Hotline Referral Follow Up Form

DC Hotline Self Help Office Follow Up Form

OH Client Satisfaction Survey Report

OH Intermediate Outcomes Report

OH Client Satisfaction Survey Letter

Southwest Virginia Legal Aid Survey

Elements of a High Quality Legal Hotline