Category: Evaluating Hotline Services

Northwest Justice Project Online Intake Survey Form​

DC Hotline Self Help Office Follow Up Form

OH Client Satisfaction Survey Report

OH Intermediate Outcomes Report

OH Client Satisfaction Survey Letter

Southwest Virginia Legal Aid Survey

Elements of a High Quality Legal Hotline

Prairie State Legal Services – Client Survey 2013

Land of Lincoln Legal Assistance Foundation – Client’s Survey 2015

Iowa Legal Aid – Client Evaluation Form for Intakes

Northwestern Legal Services – Phone Advice Follow-Up Questionnaire

Northwestern Legal Services – Client Satisfaction Questionnaire

Ensuring Quality Staff

Program Evaluation

Legal Hotline Evaluation Criteria