In Regards to Referrals

 By Keith Morris If I were to ask you whether your program does referrals, would you be able to answer that question without a qualifier?  “Yes, and we even do warm handoffs if we can.” “No, but we still give every client at least one phone number for another service.” 

Capturing Outcomes for Senior Legal Services

By Keith Morris, President, Elder Law of Michigan, and Director, Center for Elder Rights Advocacy It can be a daunting task to capture outcomes from legal services. The Legal Services Corporation, which funds any of the legal service providers involved in the Model Approaches to Senior Legal Services, tried to
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