It is Time to Plan for Next Year And We Can Help 

We have added a new feature to the legalhotlines.org website to help you remember all of the important events that are happening.  Check out the events calendar.  Here are a few of the events we have added for you….  Mark your Calendars for Next Year’s Conferences  2018 Equal Justice Conference May 10 -12,

Senior Legal Hotlines Honor Val Soroka for Her Contributions to the Field of Law and Aging 

By Keith Morris, President, Elder Law of Michigan, Center for Legal Rights Advocacy At the 2017 National Aging and the Law Conference, the National Association of Senior Legal Hotlines honored Ms. Val Soroka with the 2017 Shoshie Award for her support and advocacy for senior legal hotlines as an integral part of the

NASLH Elects Officers for Upcoming Term 

By Keith Morris, President, Elder Law of Michigan, Center for Legal Rights Advocacy The National Association of Senior Legal Hotlines held its 2017 annual meeting at the National Aging and the Law Conference, held in Silver Springs, MD a few weeks ago.  Each year, half of the officer positions are

A Legal Referral Decision Tree

By Keith Morris I wanted to share this beautiful little decision tree that I created.  I always thought making a referral to another program was simple, unless I took the time to think about all of the steps we have to go through to determine who we should even refer the case

In Regards to Referrals

 By Keith Morris If I were to ask you whether your program does referrals, would you be able to answer that question without a qualifier?  “Yes, and we even do warm handoffs if we can.” “No, but we still give every client at least one phone number for another service.” 

Hotline Referrals to a Legal Aid Program: One Model

By Mike Walters, Legal Hotline Managing Attorney, Pro Seniors, Inc., Project Manager, CERA. Ohio, like many other states, has no umbrella organization conecting the Legal Hotline for Older Ohioans with the six Ohio legal services programs and their non-LSC funded corporate partners.  One of Pro Seniors’ tasks as part of

Expanding Access for Clients: Interstate Referrals to our Senior Legal Helplines

By Mary Haberland, Managing Attorney, Florida Senior Legal Helpline Last month I asked our helplines group to tell me how each of you respond to applications from out-of-state seniors.  As I noted in my request, seniors – particularly younger seniors – travel and relocate freely between our hotline states, taking

CERA Releases 2016 Senior Legal Helplines Annual Report

The Center for Elder Rights Advocacy (CERA) is proud to release the 2016 Senior Legal Helplines Annual Report. This year’s report marks the 9th year that CERA has authored the Senior Legal Helplines Annual Report. Twenty-one of the twenty-six senior legal helplines operating in 2016 (81%) reported data for the

An Elder Justice Coordinator Thinks About Elder Abuse, Neglect, and Exploitation

by Ellen Cheek, Staff Attorney, Florida Senior Legal Helpline When Florida’s Department of Elder Affairs received a Phase II Model Approaches Grant, the position of “Elder Justice Coordinator”(EJC) was created with the goal of determining the role Legal Services programs should play in preventing and addressing elder abuse, neglect and exploitation.
A gavel laying on papers

Capturing Outcomes for Senior Legal Services

By Keith Morris, President, Elder Law of Michigan, and Director, Center for Elder Rights Advocacy It can be a daunting task to capture outcomes from legal services. The Legal Services Corporation, which funds any of the legal service providers involved in the Model Approaches to Senior Legal Services, tried to
Charts on a computer

When Disaster Strikes – What Senior Clients Should Know and How to Tell Them

by Ellen Cheek, Staff Attorney, Florida Senior Legal Helpline In a February 2016 blog post, Attorney Ellie Lanier explained how understanding the brain in conflict can help Hotline staff serve clients; in particular, she cited a neuroscience acronym – SCARF — which summarizes the threats that trigger the fight or flight

Lessons Learned: Clearing Title and the Obstacle Many Helpline and Legal Services Clients Experience

By Darling Garcia, Director of Operations, Elder Law of Michigan, Inc., and CERA Project Specialist It has been 13 years since I graduated from law school and these years have been filled with rewarding lessons that have allowed me to have personal and professional growth. As a young attorney, I

The Shoshanna Ehrlich Excellence in Senior Legal Hotlines Advocacy Award

Article provided by the National Association of Senior Legal Hotlines Shoshanna Ehrlich retired in 2015 from a twenty-five year career in legal hotlines. Her work was a unique three-dimensional journey viewed through the organizational, historical, and geographic aspects of legal hotline services.  From 1989-1996, she worked at Legal Services of

2017 Equal Justice Conference

Save the Date! The 2017 Equal Justice Conference (EJC) is quickly approaching. The EJC will be hosted in Pittsburgh, PA at the David L. Lawrence Convention Center on May 4th through the 6th. A preconference day will be hosted on May 3rd, with CERA and the National Association of Senior

Running a Hotline without Power

By Michael Walters, Legal Hotline Managing Attorney, Pro Seniors, Inc. and CERA Project Specialist Cincinnati, other than the occasional flood or tornado, is thankfully not prone to natural disasters.  However, in 2008, the remnants of Hurricane Ike caused massive power outages throughout the Cincinnati area.  Certain locations, including my home, were
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