Best Practices

 
Charts on a computer
By Keith Morris, President, Elder Law of Michigan, and Director, Center for Elder Rights Advocacy It can be a daunting ...
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By Michael Walters, Legal Hotline Managing Attorney, Pro Seniors, Inc. and CERA Project Specialist Cincinnati, other than the occasional flood or ...
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Red corded phone
By Michael Walters, Legal Hotline Managing Attorney, Pro Seniors, Inc. and CERA Project Specialist For the past five years, Pro Seniors’ ...
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Woman smiling.
by Ellen Cheek, Staff Attorney, Florida Senior Legal Helpline In many ways the job of a hotline attorney is analogous to ...
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As a follow up to a previous CERA webinar, Handling Social Security Overpayments on a Legal Hotline, CERA presents a ...
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Hands typing on a laptop.
By Keith Morris, President, Elder Law of Michigan, and Director, Center for Elder Rights Advocacy For those of you that ...
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A significant percentage of calls to legal hotlines involve clients facing debt collection problems. Because many hotline clients are “judgment ...
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laptop, business technology
By Christopher Jackson, Communications Coordinator, Elder Law of Michigan, and CERA Project Administrator In October, the Legal Hotline for Michigan Seniors, ...
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The Consumer Financial Protection Bureau (CFPB) provides great resources and services to help consumers understand their rights. But did you ...
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Many legal hotline advocates encounter issues associated with multi-representation when working in an elderlaw practice. This webinar, part of a ...
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Many legal hotline advocates encounter issues associated with confidentiality when working in an elderlaw practice. This webinar, part of a ...
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Many legal hotline advocates encounter issues associated with competency when working with older clients. This webinar, part of a three-part ...
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Debt issues are one of the most prevalent questions that hotline advocates are receiving today. We hear things like “I ...
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One in ten older adults reported experiencing elder abuse in the past year. Further, it is estimated that only 5% ...
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Many legal hotlines rely on grants as a major source for their financial support. In this increasingly competitive environment, a ...
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