A significant percentage of calls to legal hotlines involve clients facing debt collection problems. Because many hotline clients are “judgment proof,” no legal issue is more amenable to telephone advice than debt collection. Hotlines have traditionally provided such advice, and have developed strategies such as “cease and desist” letters to be provided to clients facing debt collection problems. Different hotlines have developed different models to assist their clients facing debt collection issues, ranging from pro se advice to brief service. This webinar is targeted to legal hotline advocates and managers and it will demonstrate several different models of providing debt collection help and advice. Sample materials will also be included.
This webinar addresses:
* A brief review of common debt collection scenarios.
* A discussion of different models for assisting clients with debt collection problems.
* Materials to assist advocates and clients.
* Time saving technology tips on providing material to clients.
* TantaLisa Clayton, Utah Legal Services
* Michael Walters, Pro Seniors, Cincinnati, OH
* Keith Morris, Elder Law of Michigan
This webinar was made possible through funding from the U.S. Administration on Community Living. The Center for Elder Rights Advocacy is a member of the National Legal Resource Center and a project of Elder Law of Michigan, Inc.
To view previous webinars, please check out www.legalhotlines.org.